JTAN's Overall Privacy Statement

Information JTAN Gathers/Tracks

Anonymous Proxies

With a proxy you browse using the common JTAN IP. This is not associated with your account in any way.

Some providers use proxies that are part of the web server. Ours is not. Our proxy is a dedicated squid cache running in full anonymizing mode on a separate machine. It hides everything identifyable in your request. No log is kept. And even if one was, there's no way to access the proxy except through a SSH or VPN tunnel on a shared JTAN IP. So it's really a "double blind" proxy. The proxy itself doesn't know your actual incoming IP.

Remaining Anonymous as a JTAN Customer

We do not require your real name and address in order to do business with us. You have the right to attempt to hide or disguise your identity from us. However, if you do elect to remain anonymous, you still must adhere to all your responsibilities under our AUP, and you lose some rights. For example, you lose the right to pay with a Credit Card or PayPal, two convenient services that require you must reveal your identity. For all the details, read our AUP section on anonymous accounts.

General System Logs

But there are some logs that are kept forever. For example, our accounts receivable log is kept forever. That means we can remember if you paid for your account even if it was a year ago. Similarly, we do keep the email we receive from you. Our customers typically expect us to remember their last email, especially if it requested that we fix a problem or answer a question. We also have a service order log so that we can remember when customers ask us to do things or require new account features.

Our accounting and service logs are not publically visible. Nor is our email. We tend to use strong ciphers and dedicated machines to store these; they don't appear on user accessible machines.

We do NOT sell or otherwise distribute our logs to any other company. Logs stats, etc, are private to our company and to our customers and we do everything reasonably possible to keep this sort of information from leaking. We also do not save logs longer than necessary. Typically logs roll in 7 days, but there are exceptions.

Incoming Web Browsing to JTAN Hosted Sites

Incoming logs are retained for many months. These are private to the webmaster of the site in question. We provide webalizer site statistical analysis for our customers. Site statistics may be password protected as per an individual hosting customer's requirements. We excercise no control over what our customers use these logs for.

Treatment of Personal Information gathered by JTAN

Use of the Information the JTAN Web Site Gathers/Tracks

Personal information that has been volunteered to us may also be correlated with data from third parties, such as telephone directorories to verify its authenticity. We do this in our overall effort to eliminate credit fraud. No such correlation will be done for marketing purposes.

Sharing of the Information JTAN Gathers/Tracks

General web statistics, including hit statistics on user web pages are offered in a ~user/webstats directory. By default, these are configured to be available to anyone. If you don't like this default, you can delete the directory, or password protect it. Instructions for password protecting a directory are in the JTAN Web Page FAQ

IP traffic statistics are private by default, being given a secret URL only available from the JTAN Members page after login.

Other Information About Your Privacy at JTAN

Under no circumstances does JTAN compile "audit trails" of which individual users are browsing what pages, and under no circumstances will JTAN sell, rent, loan or give personally identifiable user information to marketeers. If you want to know exactly what logs look like, here are the last few entries in our web access logs.

JTAN's site does not monitor private communications (e.g. email) at all, much less make any use of such communications. Email transfers are logged, but the logs are used only for administrative purposes such as verifying proper system operation.

However, since we cannot control what other, unscrupulous companies, individuals, or governments may do, we cannot make any guarantee that third parties won't exploit security weaknesses to gain information about our users. That's why we encourage users to attempt to protect their communications privacy by using strong cryptography.

Policy Changes

However, should JTAN be sold to a third party, we can't promise what their policies might be. We can, however, promise to announce any such sale. Should this happen, we advise you to check back here to look for significant revisions in privacy policy.